word on the street


I’m just sending this email to you and your company to say congratulations on making your new product Dilmah ice tea peach flavor. I have been purchasing someone else’s ice tea product until I saw your brand on the supermarket shelves so I immediately purchased it and I am so impressed with this product I am not repeat not going to purchase any other brand of ice tea except your Dilmah brand. As soon as you open the top on it you can immediately smell the real true peachy smell and the taste well the taste is that real peachy taste and when its really and truly cold it brings the taste the aroma and the flavour out even more. I’m only on a very limited benefit- an invalids benefit - so don’t have that much spare cash but I will and have often gone without something on my shopping list just so that I can purchase a bottle of your ice tea. If I can afford to I’ll buy at least 3-4 bottles a week but am unable to do so due to my finances but I just had and wanted to let you know and to congratulate you on your real true Dilmah iced tea peach flavor. Keep up the excellent work Dilmah and as long as I’m able to I’m going to purchase your product. Once again congratulations on your Dilmah ice tea peach flavour.


SB, New Zealand
01st May 2010


We (my husband and I) have just returned form a trip to the Tea Trails in Sri Lanka. We stayed at the Tea Trails bungalows which were simply stunning! Our highlight was meeting Andrew Taylor, a relative of James Taylor, who planted the first Tea Estate in Sri Lanka. Andrew not only introduced us to Dilmah tea but his passion and enthusiasim to share the story of tea, the health benefits and the history (close to his heart as it is his family who first planted the tea bushes) is amazing. He is a wonderful kind, caring gentleman who is an asset to tea! I hope we will be privileged enough to be in his company again one day as he really is a lovely person, someone who you wish was a member of your family! It is so nice to see his passion for tea and so kind of him to truly be commited to educating other about tea. Andrew Taylor, we salute you!

Lyndsey Livingston
03rd August 2011

Dear Dilmah Tea Team,

I live in Melbourne, Victoria, Australia. More importantly I regard myself as a private tea connoisseur. I love drinking tea, especially top quality tea.

I have been purchasing Dilmah brand tea on and off over many years now. I have known previously of the exceptional high standards and quality involved in the entire tea production from plant to cup. I am also aware that Dilmah holds the individual in high regard. I have also purchased many other brands of tea from those of well known to the less known brands, including brands that label the tea as 'Product of Sri Lanka'. Again this week I purchased my favorite tea, Earl Grey, but this time, Dilmah. I can honestly say that I have noticed a significant difference in taste and quality with Dilmah compared to the other brands I've been drinking from time to time. Dilmah has a much stronger, richer flavor of which the exceptional quality I'm enjoying to savor again. I do not drink coffee, only tea, and my wife jokingly claims that I keep more types of tea in our pantry that is stocked on the supermarket shelves! The truth is, I do!!! Each morning for years now I start the day off with a Chamomile tea- this one is always Dilmah. I have also tried several of the 'Exceptional' range and found the tea, well, exceptional!!! What more can I say! I can taste the quality of the tea and the flavors equally as well. After reading all the writing on the packs and the included flyer, I thoroughly checked out the Dilmah websites. It was with great joy that I navigated through all areas of the Dilmah website, especially the Foundation site. There are many ways that I could describe Dilmah and MJF Foundation, but just a few would be: Uncompromising in holding firm to their beliefs, Quality through and through, A holistic approach, Passionate desire and again, holding the individual in high regard, all encapsulated in an ethos hard to find anywhere in the business world. I see the organisation taking great strives to eradicate poverty, create a greater sense of equality, and especially improve the lives of children, our next generation. This is all close to my heart.

For many years I have been working with and for children, both in my occupation and in various volunteer capacities. I work part time in a Primary School in an Administrative role, where I also have a massive amount of interaction and input with the students. I am also a Compassion Australia Correspondent and sponsor two children through them as well. Over many years I have worked in Youth and Children's Ministry. The church that I am part of also supports an orphanage in Sri Lanka with a couple from our church working with them long term. We also support an orphanage in India and a number of mission activities in different parts of the world as well as in running care programs in our local community. Our pastor is from your country, he use to play rugby, as are many of the people in our church. I have recently been awarded a 3rd place in a global competition from the Khaled Hosseini Foundation in a 'Reader's Give Back' competition. This Foundation also works to better the lives of people, mainly children, in Afghanistan. The competition was based on how I gave back globally and in our local community though being inspired by Khaled Hosseini's books, 'The Kite Runner' and 'A Thousand Splendid Suns'.

I only make mention of all this to express my thoughts with another who believes in much of the same values and ideals and are passionate about making a positive difference in the lives of others in many ways.

I will definitely continue to buy Dilmah teas more regularly from now on. I will probably buy most of the marvellous varieties on-line as my local stores only stock a very limited range.

I am hoping that when I am able to visit your country that I may be able to tour some of your wonderful tea estates.

I thank you in appreciation for taking the time to read this communication.

I wish you all the very best in all your endeavors, always.

Kind Regards,

RG, Australia
01st June 2010

latest shoutouts

Dilmah is remarkable

I've been giving my wife 'bed tea' in the morning for 25 years and have tried all the teas available in Canada and yours stands above them all. The taste is nothing short of remarkable.
Thank you

obert S.
15th November 2016

Revitalizing Pure Peppermint Tea

I am a fan of your pure peppermint tea. The flavor is very impressive. It's refreshing and give me energy all day.

Thank you for making healthy tea.

08th November 2016

That refreshing cuppa

I just want to say Thank You for making the world's most amazing tea !!.. I have been a big fan since I first drank your Dilmah tea, many years ago, and now have just tried your new Earl Grey It's amazing!!

I live in the middle of Australia, in Alice Springs, a harsh desert with no water, and having your tea to drink is something I look forward to.

Keep up the great work.

Thank You

Warm wishes,

Denise Walker
15th October 2016

An exceptional product

During a trip, I bought Dilmah Exceptional Ceylon Pekoe Valley of Kings. Back home in Buenos Aires, Argentina, I was extraordinarily surprised to find the material of the bag or pouch, (as we call it here) as I had never seen anything like that so far. Incredible texture!!
Excellent, excellent, excellent!! I will be very attentive to buy it again on my next trip. Congratulations on providing extraordinary quality!!

05th October 2016

My choice in tea is helping others

While looking at the Dilmah website recently, I read the Dilmah story. I was delighted to read about the Founder's, and indeed of the company's, commitment of caring for your workers, of sharing your wealth and of the MJF Charitable Foundation.
Both my husband and I feel very strongly about helping others, particularly those in need, and we try to help others whenever we have the resources to do so. These are values that my husband and I live by. As Dilmah's ethics and ours align beautifully we have made the commitment to make Dilmah tea our daily beverage of choice and will now always purchase Dilmah tea ahead of any other brand. As I sit and sip my cup of tea, it is comforting to know that my choice in tea is helping others and improving their quality of life. Thank you for providing this opportunity, a simple choice that benefits all concerned.

Kind regards,

Carol Fitzgerald
15th September 2016

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Founder's Message

Merill J. Fernando

Dilmah is a collection of teas that is the result of a lifetime devoted to tea. Tea is a noble herb that demands expertise. I have dedicated 60 years to perfecting that art. Each of the teas we offer in our Real Tea Boutique provides a different experience; all offer the finest in quality.


Merill J. Fernando

Merill J. Fernando
Founder of Dilmah Tea

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