A very sincere compliment

I opened a Family Pack (2x250g pouch) of tea and saw the email address requesting questions or comments.

Please know how much we appreciate Dilmah and your products. I have put off writing for a long time because I used to be in sales in a food factory and I know many people write because they are looking for a freebie. That is not my motivation but you are worthy of a very sincere compliment.

I was introduced to Dilmah tea when I applied for a job in August 1989 and the interviewer offered me tea or coffee. I successfully secured the position and on my start day had another cup of tea. I then asked what tea it was because I had not tasted tea like that since my childhood. The answer was \"Dilmah.\"

My wife and I have been dedicated enjoyers of Dilmah since that day. Sometimes we use tea bags but we still like to brew in the pot. Each day, we brew 4 or 5 pots of Dilmah tea and never tire of it. How we would like to support our Australian grown product! However, we have to remain with Dilmah because of the true Ceylon Tea taste.

We have four family who are grown and some have their own families. All are Dilmah fans. Our only concern recently is that Coles has taken the family pack off the shelves. Fortunately, Woolworths still stock that product.

Sincere thanks to the Fernando family and in particular to Mr Merrill J. who had the foresight to give true tea back to the world and who has remained true to his values.

Well done! Please do not stop.

JM, Australia
15th November 2010

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Founder's Message

Merill J. Fernando

Dilmah is a collection of teas that is the result of a lifetime devoted to tea. Tea is a noble herb that demands expertise. I have dedicated 60 years to perfecting that art. Each of the teas we offer in our Real Tea Boutique provides a different experience; all offer the finest in quality.


Merill J. Fernando

Merill J. Fernando
Founder of Dilmah Tea

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